IT PMO BUSINESS ANALYST - 28921

Denver Public Schools
Job Description
DEPARTMENT OF TECHNOLOGY SERVICES (DOTS)
235 work days
FTE: 1.0
Salary Range: $61,429-$75,247
  
Essential Functions and Objectives:
 
Responsible for analyzing DPS organizations in order to define their process and system needs, recommending solutions that deliver value to stakeholders via full project lifecycle support through Initiation, Planning, Execution, and Close.
- Understand the business need (process or system gap, issue, area for improvement) and define business requirements, leveraging subject matter expertise, via critical questioning and business case development support.
- Understand the systems need, translating business requirements to functional requirements, and facilitating translation of functional requirements to technical requirements with technical staff.
- Focus on people, process, and technology requirements of a change, including identifying and addressing impacts of that change.
- Support/facilitate solution design via solution exploration, reference gathering, prototyping, and cost/benefit analysis.
- Work with the business teams to prioritize requirements.
- Support solution development via issue resolution and requirements updates.
- Plan and coordinate user acceptance testing (UAT).
- Guide users and the organization through necessary change.
- Support end user training.
- Provide end user support during solution deployment.
- Facilitate knowledge transfer and solution transition to operations.
- Create relevant project documentation, including but not limited to current state/future state process flows, business and functional requirements, data flows, system diagrams, end user documentation, and training materials using a variety of tools and templates.
- Structure and facilitate meetings, discussions, working sessions with business customers.
- Finesse decision making and conflict resolution.
- Determine how to best package/present requirements to stakeholders based on audience and intended goal (team review, feedback, approval, etc).
- Demonstrate initiative and ownership of tasks, recommending approach/path to Project Managers where appropriate, seek answers when blocked, and bring solution options and recommendations with identified issues.
- Establish and maintains excellent working relationships with business partners, technology team members and vendors.
- Deliver against multiple priorities and projects, working at the direction of the assigned project manager(s).
- Communicate effectively to both technical and non-technical colleagues.
- Follow, improve, and implement Business Analysis standards and practices.
- Perform other related duties as assigned or requested.
 
Knowledge, Experience & Other Qualifications:
 
- 3-5 years professional work experience in a business analysis function.
- Consulting experience a plus.
- Experience eliciting, developing, presenting, and documenting requirements with exceptional attention to detail.
- Able to critically evaluate and documents information gathered from multiple sources, reconcile conflicts, decomposes high-level information into details, abstracts up from low-level information to a general understanding and distinguishes user requests from the underlying true needs.
- Understands data and how it is consumed by the business and downstream users and systems.
- Experience with data mapping, business requirements analysis, and business process analysis.
- Experience contributing to, following, and maintaining project plans.
- Excellent verbal and written communication skills.
- Excellent time management and organizational skills.
- Experienced with project management  and Agile development methodologies.
- Strong interpersonal skills, with all levels of management, team members, outside vendors, contractors and consultants.
- Understands organizational change management strategies.
- Strong command of MS Office toolset (Word, Excel, PowerPoint, Access) and MS Project; experience with Team Foundation Server (TFS).
- A team player that has the ability to motivate the team and drive to project success.
- Interest in education.
 
Education Requirements: 
 
- Bachelor’s or Master’s Degree in Computer Science, Information Systems, Business Administration, or other related field, or equivalent work experience
 
Other information:
The mission of the DPS Department of Technology Services (DoTS) is to be a proactive partner enabling the success of every child. We support the students, families, and staff of Denver Public Schools by providing the infrastructure, tools, data, and support to enable effective educators and efficient operations. Our leading-edge technology work includes delivering custom portals for our students, parents, teachers, and administrators, managing one of the largest networks in the state of Colorado, providing unparalleled levels of customer support, finding new ways to get technology in the hands of our students, and much more. We believe that technology is a positive, enabling force for parent engagement, student engagement, educator effectiveness, operational efficiency, student safety, and student achievement. By joining us, you too will be enabling the success of every child!
 
About Denver Public Schools
 
Denver Public Schools is committed to meeting the educational needs of every student with great schools in every neighborhood. Our goal is to provide every child in Denver with rigorous, enriching educational opportunities from preschool through high school graduation.  DPS is comprised of nearly 200 schools including traditional, magnet, charter and alternative pathways schools, with an enrollment of more than 90,000 students.   
Under the leadership of Superintendent Tom Boasberg and guided by the tenets of The Denver Plan, DPS has become the fastest-growing school district in the country in terms of enrollment and the fastest-growing large school district in the state in terms of student academic growth.  Learn more at dpsk12.org.    
Denver Public Schools is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, age, disability, or any other status protected by law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. 
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