TELECOMMUNICATIONS TECHNICIAN III - 29540

Denver Public Schools
Job Description
DEPARTMENT OF TECHNOLOGY SERVICES (DOTS)
235 work days
FTE: 1.0
Salary Range: Commensurate with experience
  
Essential Functions and Objectives:
 
Monitors, operates, installs and maintains telecommunication systems and equipment.  Troubleshoots any type of hardware or software problems to ensure that systems perform in a matter with best meets DPS’s needs and objectives.  Responsible for the installation, maintenance and repair of telecommunication equipment.  Demonstrates DPS’s Core Values:  Students First, Accountability, Integrity, Collaboration, Equity, and Fun.
- Under general supervision install, maintain and repair equipment in existing telecommunications systems.
- Assist in the installation of telecom systems and equipment for new facilities.
- Perform telecom network software installations and maintain network database for efficient system operations and billing support.
- Communicate with upper level managers regarding the status of assigned projects and resource use.
- Establish and maintain all standard project documentation.
- Prepare planning documents and directories according to DoTS standards.
- Follow documented procedures and checklists.
- Perform other duties as assigned.
 
Knowledge, Experience & Other Qualifications:
 
- Typically has one (1) to two (2) years of IT work experience with basic understanding of telecommunications and multi-platform environments.         
- Experience handling confidential information with a high degree of integrity.
- Skillful attention to detail and accuracy.
- Proven experience and skills to quickly learn new systems and applications.
- Experience troubleshooting, isolating and diagnosing problems.
- Experience working successfully with technical personnel.
- Valid Colorado Driver’s License, appropriate insurance coverage and acceptable driving record for the past three years.
- Knowledge of data scopes, patch panels, modems and various analog and digital signaling systems.
- Thorough knowledge of T-1 network architecture and operating procedures.
- Knowledge of control techniques and communications access methodology.
- Ability to read engineering drawings and terminate cables and grounding systems.
- Knowledge of Microsoft applications.
- Ability to converse in English with excellent written and verbal communication skills.
- Ability to discuss issues at a technical or non-technical level, depending on the audience.
- Ability to work effectively with staff at all levels, in all departments.
- Ability to contribute to a positive and cohesive DoTS team.
- Ability to read and interpret relevant manuals and information and to understand and troubleshoot a variety of problems.
- Ability to interpret, adapt and occasionally deviate from established practices and procedures for new situations and problems.
- Ability to make decisions and complete assignments.
- Ability to plan, prioritize and organize project work, at times with interruptions.
 
Education Requirements:
 
- Associate’s degree or technical institute degree/certificate in Computer Science, Information Systems or related field.  Bachelor’s degree preferred.
 
Other information:
 
The mission of the DPS Department of Technology Services (DoTS) is to be a proactive partner enabling the success of every child. We support the students, families, and staff of Denver Public Schools by providing the infrastructure, tools, data, and support to enable effective educators and efficient operations. Our leading-edge technology work includes delivering custom portals for our students, parents, teachers, and administrators, managing one of the largest networks in the state of Colorado, providing unparalleled levels of customer support, finding new ways to get technology in the hands of our students, and much more. We believe that technology is a positive, enabling force for parent engagement, student engagement, educator effectiveness, operational efficiency, student safety, and student achievement. By joining us, you too will be enabling the success of every child!
 
About Denver Public Schools: 
 
Denver Public Schools is committed to meeting the educational needs of every student with great schools in every neighborhood. Our goal is to provide every child in Denver with rigorous, enriching educational opportunities from preschool through high school graduation.  DPS is comprised of nearly 200 schools including traditional, magnet, charter and alternative pathways schools, with an enrollment of more than 90,000 students.   
Under the leadership of Superintendent Tom Boasberg and guided by the tenets of The Denver Plan, DPS has become the fastest-growing school district in the country in terms of enrollment and the fastest-growing large school district in the state in terms of student academic growth.  Learn more at dpsk12.org.    
Denver Public Schools is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, age, disability, or any other status protected by law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. 
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